Privacy Policy

At Paddy and Scott’s Cafes Ltd we are committed to protecting your privacy. We use the information we collect about you to give you the best service we can. We will not send marketing emails or updates without your say so ad we will never sell or rent your personal information to third parties.


The following information explains how and why we collect information from you, to whom such information is disclosed and what your rights are.

What information do we collect about you?
When you place an order, we will need to know your name, address (and delivery address if different), phone number, email address, and payment details.
Information that you provide if filling in online forms or liaising with us over phone or email. We may keep a record of this communication.
Details of transactions/visits you carry out through our site including, but not limited to, web traffic data, location, web logs.

How to we collect data from you?
We receive information in the following ways, either directly from you when you place an order, use the contact us form, email us directly or telephone us. The information we collect online is contact and marketing information so that we can provide you with an efficient service.

How do we use your information?
We use the information that we collect about you to:
Process orders and enhance your overall shopping experience by providing you with a more personalised site.
Provide requested details to you about the services or items you are interested in.
Monitor customer traffic patterns and site usage to help us develop the design and layout of the site.
Send notifications of changes to our service as well as updates and news about the company and its projects. This will only go ahead with your express consent. We will not send unsolicited emails.

Will Paddy and Scott’s Cafes Ltd disclose the information it collects to outside parties?
Paddy and Scott’s Cafes Ltd may provide your personal data to third parties or contractors only where it is necessary to fulfil your orders or requirements. Paddy and Scott’s Cafes Ltd does not sell, trade or rent your personal information to others. We may provide aggregate statistics about our customers, sales, traffic patterns and related site information to reputable third-party vendors, but these statistics will include no personally identifying information.

How do we protect your information?
We endeavour to protect your information in the following ways: When you place an order or access your account information, we offer the use of a secure server. A secure server encrypts all of the information you input before it is sent to us, thus protecting your confidential data, particularly your credit card from unauthorised use. We will not request information which is excessive for our purposes; try, with your assistance, to keep any information we hold about you up to date and accurate; delete any information which we hold about you which is no longer relevant, within a reasonable period of the date such information becomes no longer necessary for our purposes; protect your data against unauthorised use.

How long do we keep your information?
We will only keep your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of any legal, accounting or reporting requirements.
At the end of that retention period we will either delete or anonymise your data for statistical purposes.

Receipt of information
You can request, at any time, that we stop using your information and, that we stop mailing information to you. You may continue to receive mailings on route to you for a short period of time while your suppression is being processed.

Important information about "cookies"
"Cookies" are small pieces of information that are stored by your browser on your computer's hard drive - and are required by our site so you can store items into your shopping basket. We have developed our site so that you can retain items in your shopping basket for another occasion even if you do not wish to buy at that time. Our cookies do not contain any personally identifying information. You can disable cookies if you wish using the options in your internet browser, but you will not be able to use our online ordering service if you do.

Your Consent
By registering with Paddy and Scott’s Cafes Ltd and using our website and/or service, you consent to the collection and use of this information by Paddy and Scott’s Cafes Ltd. If we decide to change our privacy policy, we will post those changes on our website, so that you are always aware of what information we collect, how we use it and under what circumstances we disclose it.
You have the right to request access to any information we hold about you. Your right can be exercised in accordance with GDPR and should be sent to friends@paddyandscotts.co.uk
Our site may, from time to time, contain links to and from the websites our partners or affiliates. If you follow a link to any of these websites please note that they will have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check each website’s policy before submitting any personal information to these websites.

In summary
We are committed to protecting your privacy. We use the information we may collect on the site to enhance your overall Paddy and Scott’s Cafes Ltd experience. We do not sell, trade or rent your personal information to others. If you do not want to receive any announcements or special offers from us, please let us know.
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