We aim to despatch all orders within two to five working days. During peak mail order periods (for instance, Christmas season), this timeframe may be extended slightly, although every effort will be made to despatch your order as soon as possible.
The Paddy and Scott’s Café online shop can only accept orders from within the United Kingdom, with a valid postcode. Due to high postage costs, this does not include Northern Ireland, the Isle of Man, the Channel Islands and the Orkney and Shetland Islands. However, Paddy and Scott’s Cafes Ltd is very happy to take orders from these destinations and elsewhere over the phone. Please call the Roastery on (lo-call rate) 0844 477 85 86 and we will happily take your order. Alternatively, note your order in the ‘contact us’ feedback form, together with your contact details, and someone will contact you with a despatch price.
Please note that due to bio-terrorism legislation introduced in the United States of America following September 11, it is no longer commercially viable for us to ship mail order coffees to this country. Please accept our apologies.
Where goods are unavailable, or out of stock, Paddy and Scott’s cafes Ltd will advise customers appropriately through the online shop.
All our orders are charged at £2.95 and take into account postage and packing material costs.
Our online shop has a minimum transaction value of 3 bags of coffee or one gift box, excluding postage and packing.
Cancelling your Order Prior to Delivery
You may cancel your order at any time upto the time prior to your item being dispatched.
Returns and refunds
If you are unsatisfied with the contents of your despatch please refer to our Distant Selling Regualtions policy